Don t worry if you ve lost your card or key think it might be stolen or if it isn t working.
Pre pay electric key.
Don t use an old key or card they won t be valid.
Using a key or card from a different supplier means you won t be able to take advantage of our great prices.
You can collect a new one from your nearest payzone.
At this point we can give you 5 emergency credit.
Getting a new card or key for your meter.
A prepayment meter is a type of gas or electricity meter that requires you to pre pay for your energy before you use it.
Enter the first 9 nine digits of your key2prepaid card number in order to access the cardholder website.
Energy is usually paid for by adding funds to a special key fob or smart card that is then inserted in to the meter.
If you move house it s best to destroy your old key or card and if you move into a new property and find old keys or cards just destroy them too.
Contact our pay as you go live chat agents to get a new one.
This is done via a smartcard token or key that can be topped up at a shop or via a.
You ll know if you have a prepayment meter if you have to top up a.
Activating your payment key or card before you buy credit on your new key you ll need to activate it.
Prepayment meters are electricity and gas meters that let you pay for your energy on a pay as you go basis.
Alternatively we can post you a new card or key within three working days.
Prepayment meters are usually used by lower income households or those that don t pass the credit check needed to pay for energy quarterly or monthly.
Access your key2prepaid card information today.
Prepayment meters are a type of domestic energy meter that requires users to pay for energy before using it.
We also won t be able to offer you the great tariffs and discounts available to prepayment electricity customers.
You won t get regular bills from us but we will send you a yearly statement.
To get your emergency credit just insert your key into the meter and it will transfer your 5 credit.
When your electricity meter beeps it s a warning that you ve got less than 50p of credit left.
A pay as you go meter also known as a prepayment or prepaid meter allows you to pay for your gas and electricity as you use it.
Prepaid benefit debit cards from keybank.
About four million uk homes have them and you top up prepayment meters via a key or card which you can buy credit for at newsagents post offices and garages or via an app or online.