To reset your cable box simply unplug it from the wall outlet.
Optimum new cable box.
A1 mini boxes avail for add l 10 mo.
Some on demand titles avail at an add l charge.
Equipment exchanges returns and cash payments at the kiosk have resumed.
Wifi extender s may be needed in order to connect wirelessly throughout subscriber s residence.
Need help with optimum tv.
Hdtv set owners can request an hd cable box and receive hd programming included in pkg at no add l charge.
Surcharges taxes plus certain add l charges and fees will be added to bill and are subject to.
Optimum 200 internet speeds up to 200 mbps downstream 35 mbps upstream for wired connection.
Learn to program your remote control set up parental controls troubleshoot missing channels reboot your cable box and more.
Please select your state and closest city to view store hours and locations.
If you can t reach your power cord reset your cable box this way.
Manage your cable box settings program your remote learn when and why to reboot your cable box watch tv from your mobile device download the optimum app with tv to go watch tv when you re away from home anywhere there s internet.
A1 mini boxes avail for add l 10 mo.
Turn the cable box power on.
Offer for new optimum residential customers.
For everyone s safety customers and employees are required to wear face coverings and practice social distancing.
Wifi extender s may be needed in order to connect wirelessly throughout subscriber s residence.
A 10 47 regional sports network fee a 9 99 tv broadcast fee and a 3 50.
Wait about 30 seconds then plug it back in and allow the box to go through the reboot process which should take about three minutes.
Service will be billed at regular rate and is subject to change.
Sign in with your optimum id to manage your account check your email set your dvr and pay your cable bill online.